SharePoint 2010 library “New Document” option is greyed out

AvatarByRashid Aziz

SharePoint 2010 library “New Document” option is greyed out

 We have upgraded a SharePoint intranet site form SharePoint 2007 to 2010. While I was fixing the minor issues in new site I came across this issue. I could not create any document in document library because the “New Document” option was greyed out in ribbon as shown below.

There was not any issue with permissions as I was the site collection administrator. There are couple of different options to try to fix this issue.

  1. Enable “Client Integration” in web application settings.
  2. Disable “User Access Control” UAC .Check the following article
  3. Go to Library > Library settings > Advanced settings  > and  Allow management of content types to TRUE
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Rashid Aziz

SharePoint Expert

    3 comments so far


    Amy DavisPosted on8:44 am - Jul 25, 2012

    We had the same problem in a single web application; the above steps didn’t resolve it. The fix was in Central Administration –> Web Applications –> User Permissions. Client Integration had been unchecked for that web application. Checking Client Integration there enabled the "New Document" button in all document libraries in the Web App.


    AdminPosted on2:04 pm - Jul 30, 2012

    Hi Davis,

    Thats what I said in my first point: "Enable Client Integration in web application settings."


    RenanPosted on11:40 am - May 24, 2013

    In my case I did all those three things and none solved the problem :\

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